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재오픈 당일PM 4시
A/S 별도비용 발생
(자세한 사항은 고객센터로 문의 부탁드립니다)
4월 넷째주 순차발송
2차프리오더 : 5월 2째주 순차발송
3차프리오더 : 5월 2째주 순차발송
*파우치는 다이아없는 팔찌 2개당 1개씩 배부!
예를들어 ) 1개구입시, 파우치1개/ 2개구입시, 파우치1개/ 3개 구입시, 파우치 2개
*다이아있는 팔찌는 파우치 1개당 1개씩 배부!
표면을 매끄럽게 하기위해 사포작업과 무니켈 도금 코팅을 더했으며
다이아 수공을 전문가가 일일이 수작업으로 세팅한 브레이슬릿입니다.
일반적으로 쥬얼리 도금에 가격을 낮추기 위해 니켈도금을 많이 사용하는데
저희 제작상품은 조금 비싸더라도 고급스럽고 알러지 있으신 분들도
착용가능하며, 오래 착용하실 수 있도록 조금 더 비싼 무니켈 도금 작업을 하였습니다.
다이아가 없는 상품과 다이아가 있는 상품 두가지로 구성되어있으며
컬러는 핑크골드, 골드, 실버 3가지로 준비했습니다.
뱅글 안쪽부분에 하얗게 찍히듯 보이는 현상이 있을 수 있으며
이 부분은 불량이 아닌점 참고부탁드립니다.(*하단 사진첨부)
*무니켈 도금 : 알러지는 니켈 함량에 따라 발생되지만,
무니켈은 니켈함량이 없어 알러지가능성이 적으며
안전하게 사용할 수 있습니다.
*주의사항 : 물에 닿지 않게 조심해주세요. 물에 닿게되면 빠른 시간내에
마른수건으로 닦아 말려서 보관하면, 변색가능성을 줄일 수 있습니다.
11AM 에서만 만나보실 수 있는 자체제작 상품입니다.
(MADE BY 11AM)
관련상품에 없는 상품은 개인소장품 또는 판매종료된 상품입니다.
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We accept the following forms of payments:
EMS / SAGAWA (for Japan) / DPEX (for Taiwan)
** For Japan and Taiwan, their own shipping company (Sagawa for Japan, DPEX for Taiwan) will be used.
Shipping Rates & Delivery
Below are the delivery methods available with estimated arrival time:
* Shipping fee for countries listed in [Countries We Ship To] will be calculated based on the total purchased amount as below:
* All costs in US Dollars.
7-10 business days
* For other countries:
EMS rates will be automatically calculated when you place your order.
7-10 business days
Shipping will take 7-10 business days for in-stock items. Shipping may take longer for some items.
*Please note that these are estimated delivery times only, therefore we are not guaranteeing delivery dates.
Countries We Ship To
● Lao People's Dem Rep.
● Viet Nam
EMS tracking information may take 2-3 days to be available.
Worldwide Tracking: http://www.track-trace.com/post
USA Tracking: https://tools.usps.com
Canada Tracking: http://www.canadapost.ca
Australia Tracking: http://auspost.com.au/track
Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
All requests for returns and exchanges must be made within 7 days of receiving the item (even for defective items). Once confirmed, items must be returned immediately and arrive within 7 working days.
11AM must be contacted via Q&A Board before making any returns or exchanges. Product availability must be checked first for exchanges. When posting a refund request for defective or wrongly shipped items, please include detailed pictures of the item(s) along with the order number, product codes, and a written explanation to the Q&A Board. If any items are missing from your package, contact our customer service the day you receive your package.
11AM will only bear the shipping costs of defective or wrongly shipped items. All other shipping costs will be the responsibility of the buyer. If non-defective items are sent to 11AM along with defective items, the buyer will be responsible for all shipping costs.
Returns and exchanges must be unworn, unaltered, and unwashed with all tags attached.
The following are not eligible for returns/exchanges:
● Any item where the tags have been removed, regardless of if they were defective before arrival.
● Customized or handmade items.
● Intimates, innerwear, stockings, swimsuits.
● Items that show traces of use, wash, or alterations.
● Items that have been damaged intentionally including, but not limited to, lost tags, alterations, washing damage, even if the item was defective upon arrival.
● All goods returned without previous notice will not be accepted.
You may cancel an order if the “preparing products” status remains for 10days or longer.
11AM is not responsible for problems caused by carelessness of buyers. Items returned or exchanged that are identified to be damaged by buyers will result in legal action taken by 11AM according to seller and buyer’s protection laws. Please wash and care items according to the tips stated on the website.
Wrinkles or creasing from delivery or minor issues with stitches, glue marks, or chalk marks will not be considered defects. Items that are the wrong size due to wrong measurements by the buyer will not be considered defective items.
All products must be returned in the same condition as they were shipped, including product, bag, box, and any gifts. If any gifts that were sent have been used or lost, the buyer will be responsible for paying or those items in order to complete a return or exchange.
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